There has been no other convergence of pressures upon B2B manufacturing and distribution in the last century. In addition...
by Aravind S
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by KC Jagadeep
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Why Manual Orders Are Now a Growth Bottleneck for UAE Distributors: Lessons from Digitally Mature GCC Leaders
For years, the distribution industry in the UAE relied heavily on personal relationships. From phone calls to handshakes, to...
by Rajeesh E R
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Why Reorders Should Be Phase 1 of Every Digital Transformation (The 80/20 Rule)
To a COO or Project manager, “Digital Transformation” may seem overwhelming. It generally involves the complete, long-term redesign of...
by Santhosh P
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Misconceptions About Integrating Your ERP System That Can Limit Digital Growth (What’s Really Going On)
To the CTO or IT Manager, the term “digital growth” typically has little to do with an opportunity, and...
by Santhosh P
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Why the Manual Order Process Is Killing Your Customer Lifetime Value (CLTV)
Sales leaders are obsessed with the “new lead” side of the funnel. Many of us spend a lot of...
by Sreehari N Kartha
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Why B2B Buyers Expect Amazon-Like Ordering (And Will Leave If They Don’t Get It)
For Years, B2B Executives Have Been Comforted by the Myth: “Our Business is Too Complicated to Be Shopped Online,”...
by Aravind S
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The 8 Hidden Cost Leaks Inside Your Order Book (A CFO’s Guide)
Most executive teams review a company’s P&L (Profit & Loss Statement) and focus primarily on the most apparent areas...
by Jancy Abraham
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The New Economics of B2B CX: Why “High Touch” is Now “High Cost”
For decades, the B2B distribution plan has been easy enough: great service means a good relationship. A good relationship...
by KC Jagadeep
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The Silent Killer in Your Order Book: How Manual Processes Are Draining Your Profits
The B2B manufacturing, wholesale, and distribution industries are experiencing pressures today that no other industry has experienced. Rising costs,...
by KC Jagadeep
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How to Develop AI Voice Agents for your E-commerce Store?
“Hi Siri, order me a new iPhone case.” This simple command through voice has now become the reality of...
by KC Jagadeep
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Agentic Commerce: When Agents Trade, and Humans Just Watch — For Now
It didn’t start with a bang. A few businesses, frustrated by slow approvals and human bottlenecks, quietly handed over...
by Sreehari N Kartha
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Voice-First Commerce: The Speech Revolution Transforming Shopping
What is Voice-First Commerce? Voice-first commerce refers to the buying and selling of goods and services through voice-enabled devices...