How to Choose the Right Magento Partner

How to Choose the Right Magento Partner

With the Internet reaching the 4 billion user milestone, online shopping has increased; predictions indicate that global e-commerce sales will top USD 4.2 trillion in 2020 and exceed $6.5 trillion by 2023. If you’ve selected Magento as your e-commerce platform, you’ve just joined a massive community of merchants attempting to achieve their online objectives. Magento’s themes and customization possibilities are great for creating highly competent and fully functional online stores that match the different demands of your company and clients.

1. Check to see if your potential partner is Magento certified

Adobe provides partner companies and people with professional certificates, much like other tools in their creative suite. Magento’s intricacy needs the use of developers with specialist understanding for superior solutions.

Certification for Magento

Adobe offers a variety of certifications for Magento professionals, but the following are the most common:

  • Magento 2 Certified – Developers who have passed at least four Magento 2 certification examinations.
  • Magento 2 Certified Professional Developers – Developers that have demonstrated a thorough grasp of Magento 2 source code customization using Magento best practices.
  • Magento Certified Professional Cloud Developer – Developers that have demonstrated the ability to deploy, test, troubleshoot, and run a Magento 2 Cloud environment.
  • Magento 2 Certified Solution Specialist – Developers that have demonstrated a thorough grasp of how to use Magento 2’s features to meet eCommerce business objectives following Magento best practices.

It should be noted that one Magento certification is sometimes insufficient for complete site design, development, and maintenance. Each Magento certification focuses on a different part of your site’s requirements before and after launch. You should look for partners that can act as a “Magento agency,” with many qualified developers and specialists on staff.

Examine the Adobe Partnership Status

Aside from their qualifications for specific Adobe suite products, your assessment should consider their potential partner’s standing with the Adobe Solutions Partnership Program (SPP).

To become a Magento SPP member, partners must demonstrate:

  • Magento and eCommerce knowledge.
  • Proven abilities include design 
  1. Development,
  2. Integration
  3. Marketing skills
  • Magento installments that have been successful

Specialized Designations

In addition to official Adobe recognition, select SPP partners may be designated as “Specialized.” Adobe specialization requires organizations to gain a minimum number of Adobe Certified Expert (ACE) qualifications specific to a particular program, among other criteria.

Given the level of skill required to realize Magento’s potential, your partner assessments should focus on SPPs specializing in “commerce” applications.

2. Confirm that your prospective partner allows for site integration

Although specialized, platform-specific experience should be the critical factor eCommerce enterprises use to evaluate potential Magento partners, a site can only accomplish so much on its own. To get the most out of your eCommerce site, link it with your other management and IT tools.

To expedite administration and operations, businesses nowadays rely on a range of “Software-as-a-Service” (SaaS) and other cloud or on-premise deployments. SaaS platforms can enable platform integration for:

  • Enterprise resource planning (ERP)
  • Customer Service Management (CRM)
  • Content managing systems (CMS)
  • Services for project management
  • Platforms for email marketing
  • Ticketing for customer service

SaaS services quickly become essential to operational efficiency, but their value is diminished if your personnel manually enter and check data for each platform.

Integrations, on the other hand, enable direct interactions across all of your SaaS platforms, reducing human administration, keeping every system up to date, and assuring data accuracy.

The complexity of Integration and Customization

While specific integrations are more common and widely available, your company will almost certainly require specialized, custom-built connections or purpose-specific setups. Unfortunately, some Magento partners may take a “one-size-fits-all” approach to integrations, only to realize that “one-size-doesn’t-fit-all” doesn’t fit their clientele.

It is critical to ensure that your Magento partner can handle all of the SaaS integrations required by your eCommerce site and the entire organization.

Regardless of their direction capabilities and complexity, your partner should be able to construct integrations ranging from specialized application programming interfaces (APIs) to produced, batch-import Comma Separated Value (CSV) files per SaaS platform.

Considerations for the Development Team

Almost all Magento partners employ a hybrid of onshore and offshore development models for some site and integration development components. As a result, a vital aspect of your assessments is a partner that will produce high-quality work and permit timely communication in any situation.

3. Examine the Portfolio of Your Potential Partner

If your potential Magento partner has earned SPP and “specialist” status, Adobe will have seen that they have a successful history of building eCommerce websites on the platform.

You should still look through their list of published eCommerce sites to ensure they meet your expectations.

How effective have a Magento partner’s sites been outside of their portfolio?

You should study any case studies provided by potential partners to determine the impact they will have. In the absence of case studies, request site improvement metrics like:

  • Sales figures
  • Bounce rates for organic search results (landing page) and click-through rates (CTRs)
  • Rates of conversion
  • Capabilities for Integration and Customization

What Is the Purpose of a Magento Implementation Partner?

Organizations of all sizes must leverage existing technology to remain competitive and be ready to accept emerging developments. And they must do so at a low cost. Choosing a Magento installation partner with a dedicated, full-time staff with the necessary knowledge and competence is one approach to achieving this. An implementation partner may provide:

High Quality

Because implementation partners possess the necessary skill set, they are always available to give immediate support – in person or over the phone. This allows you to get helpful information about possibilities and solutions swiftly.

Rapid Delivery:

Implementation partners can produce results quickly since they are often goal-oriented and focused. They don’t have a learning curve because they’ve done comparable projects before, so their work and outcomes are swift.

Base of knowledge:

A partner’s knowledge is the main factor in hiring them as an implementation partner. Get the support you require, ask questions, discuss plans, and receive all the assistance you need to meet milestones. Use time-tested best practices to boost the success of diversity initiatives.

Skilled Worker:

Access to competent workers in a competitive environment is not just challenging but also expensive. Depending on your needs, an implementation partner might provide the correct mix of capabilities to help you meet your objectives on time.

Change Control:

Change management is simplified with the help of an implementation partner. Partners are much more objective when they provide the proper support at the right moment, offering value via knowledge.

Selecting the Best Partner

Choosing the right sort of partner is critical to maximizing your Magento investment:

Choose a Magento solution partner who comprises system integrators, web designers, and e-commerce professionals if you want the partner to construct and design your online shop from the ground up.

If you want to customize your online shop extensively, a Magento industry partner may assist in building the ideal store to fit your unique company goals. If all you want is hosting for your e-commerce site, a Magento-hosted partner can provide that service for you on their dedicated or cloud servers.

Finding the best implementation partner for your company is the next step after realizing how crucial it is to have one. Here are a few pointers to get you started:

Establish a checklist:

It might be tough to know what services to expect when hiring an implementation partner to assist in creating your Magento e-commerce shop. First, create a strategy or wish list to find a companion who can fulfill your goals. Only then should you start looking for partners. Determine your requirements, decide what features your online shop wants, and then analyze partners to determine who can best assist you in implementing them.

Ask the Correct Questions:

Asking the proper questions is the best approach to choosing the ideal Magento implementation partner. Find out more about the partner’s background, the services they provide, and their reputation in the market. While it may be tempting to base your decision entirely on a proposal’s investment and price section, be sure to consider other crucial considerations. Here are a few questions to consider:

What is the standard timetable for designing and developing a Magento Enterprise website?

How complex are your engagements?

Are there any testimonials or success stories you can provide?

What is your previous experience with such services?

What are your standard service level agreements?

What city is home to your development centre, and how frequently can you make resources available for onsite visits?

What kinds of testing and quality assurance procedures do you employ?

Recognize Their Business Process:

Creating a Magento e-commerce website is the responsibility of an entire team with the necessary technical skills and experience in multi-channel business procedures. Look for a design-savvy implementation partner with a strong business process understanding and experience with similar deployments throughout your sector.

Prepare for the future:

One major error businesses make when installing a Magento e-commerce website is focusing on the immediate demands. The success of your online business depends on having a working website and back-end software connected to administer your multi-channel environment successfully. Choose a partner that knows that your online shop is simply one component of your complete selling strategy; how effectively it integrates with your surroundings is more significant.

Hit the Jackpot

One of the best decisions you’ll ever make for your online company is to establish a Magento e-commerce store. Choosing the correct Magento implementation partner is critical. The ideal Magento partner will adapt the online shop to your demands and offer support, design, hosting, system integration, and other services. Do your homework, plan, ask the appropriate questions, and always look at the big picture. Picture – understand your e-commerce store’s drivers, and discover how the proper Magento implementation partner may help you win the jackpot!

In 2021, digital commerce will continue to go through a significant shift as businesses implement the newest technology to attract new clients, increase the effectiveness of their supply chains, and provide their consumers with a more individualized user experience.

Lockdowns became the new normal, and as people and companies “went digital,” they bought more products and services online. As a result, e-proportion commerce’s global retail trade increased from 14 per cent in 2019 to around 17 per cent in 2020. (UNCTAD). It is more crucial than ever to remain updated on your e-commerce platform as consumers depend more and more on digital commerce.

Finding the ideal development partner is not as simple as finding your online business’s most effective platform, such as Magento.

Let’s discuss how to choose the best Magento partner to maximize your investment in the platform.

We utilize only licensed developers

Magento is undoubtedly a complicated platform that needs current expert knowledge. Working with recognized experts is the only way to ensure that your project moves in the correct direction. They will not only assist in providing your store’s customers with the most pleasing user experience but also a secure website with practical backend tools. So be sure to do your homework and look at some of your certified developer’s earlier projects.

Timetable and approach to implementation

Projects being developed by being divided into smaller modules provide a clear indicator of progress and enable you to assess your Magento partner’s working technique early on. Agile work facilitates adequate time and resource management. You should also be aware that development stages correspond to quality assurance. Your website’s features should all function in unison with the overall system. Every new feature that is included in each phase shouldn’t have an impact on the system’s stability. Even if obstacles may arise, they are simple to overcome if your project is divided into a schedule that is effectively planned.

Never undervalue communication

You ought to always clearly understand where your project is in its development. Your Magento partner should be updated on all deadlines, deliverables, feedback, and project tracking. A trustworthy partner will make sure to put your e-commerce nightmare at ease by being transparent about all promises.

Inquire about the partner's project management system

It’s crucial to remember that you won’t need to micromanage every detail of your project when working with a Magento partner to meet the deadlines. Get a partner on board equipped with a holistic project management tool to lessen your workload and allow you to concentrate on your firm as a whole. Good partners will also estimate your project’s budget realistically.

Assistance following project completion

Online shops may fail to provide the anticipated outcomes, despite having fantastic items, excellent prices, incredible discounts, and excellent advertising strategies. Why? Their owners have no idea how much money they can lose due to website technical issues, which can negatively affect client satisfaction and sales. Due to this, having a trustworthy partner is essential if you want to ensure that your website is operating at its peak performance.


The year 2021 will present its own set of problems for digital commerce; with shifting customer needs, staying ahead of the competition, and embracing new trends, your company will be in a position to expand and interact in more individualized ways. Visit to get in touch with us if you’re prepared to start this adventure by making your concept a reality. Your company strategy may be transformed into a one-of-a-kind shopping experience with the assistance of our team of qualified specialists.

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